VALIDITY OF THE OFFER
Identity of the online store. Our online store BILERO.GR welcomes you. In our store is available
for sale a wide range of products of the company BILERO based in Athens
APPLICATION OF GENERAL TERMS SALE
Before navigating the website BILERO.GR and
making your purchases, we draw your attention to carefully read its terms of use
, which govern both the protection of your personal data and the security of your
transactions as well as the presentation, sale, packaging, transport, possible
return and delivery of our products displayed on this website. The unconditional
acceptance of these terms of use by you is presumed both by your navigation in
BILERO.GR and by the implementation of any of your transactions with our company.
In case you disagree with part or all of these terms, you have the opportunity to
send your relevant e-mail to the email address bilero.gr@gmail.com In any case
our company reserves the absolute right to modify, renew or upgrade at any time
and without prior notice to the user-consumer - member of the website BILERO.GR,
cumulative or divisive part or all of these terms of use, the content of the
website BILERO.GR and the external appearance, structure or composition of the
BILERO.GR website as well as its technical specifications. Our company also
reserves the absolute right to modify the selling prices of its products at any
time and without prior notice to the user-consumer - member of the website
BILERO.GR, cumulatively or divisively. Finally, the company reserves the right at
any time, unjustifiably and without prior notice to the user - consumer - member
of the BILERO.GR website to cancel, suspend or terminate the operation of the
website. The unconditional acceptance of the user - consumer - member of the
BILERO.GR website presupposes in itself the navigation on it.
VALIDITY OF THE OFFER
The online store BILERO.GR offers the opportunity to all internet users to buy at
a competitive price a wide range of footwear products, promoting, promoting and
selling its products. Finally, the company's pricing policy as well as the
methods of promoting its sales, through offers and / or discounts, are determined
exclusively by it and can be modified at any time, without prior notice in any
way.
PRODUCT PRESENTATION
The company selects at its absolute discretion the products that it will present
to the consumer public through BILERO.GR as well as to renew and / or withdraw
them, at any time, without justification and without prior notice in any way.
PRICE OF PRODUCTS
Prices are given in euros including all taxes.
ORDER AND ORDER PROCESSING
Before your first order, we recommend that you register as a
user of BILERO.GR with your full details (Name - Address - mobile phone, etc.) in
order to make your online service easier and better our department store. Orders
are completed through a specific process, which is described in detail below,
because sometimes, for reasons that are not in our sphere of power, there is a
case that a product that appears available on our website, is ultimately not
available or not delivered within of the delivery time listed on BILERO.GR. So,
in order to be fully aware of the evolution of the order you have placed but also
protected from such cases, the completion of your order is implemented through
the following steps: The following: free choice of products and placement in the
"shopping cart", start ordering process, through the "steps" indicated to you,
fill in all the details of your request for order, which appear in the order form
appear in the e-mail address you have told us, automated message, with the
details of the order request will receive our company. Every time you send a
request to our company to order, you must have previously accepted these terms of
use, which govern transactions between us in their entirety. Do not forget that
your requests are received by our company with the express reservation of the
thorough availability check of the products included in your order request, since
at this stage the processing of your request by our company has not yet begun.
You can also order by phone at 210-5789936 Finally, we inform you that our
company follows a strict policy of protection of your personal data and only with
your explicit consent (which you grant by sending the form) are collected and
processed, with the most secure and diligent manner.
free choice of products and placement in the "shopping cart" start the process of
sending an order request, through the "steps" that indicate the completion of all
the details of your order request, which appear in the order form appear in the
email address you have stated to us, automated message, with the details of the
order request that our company will receive. Every time you send a request to our
company to order, you must have previously accepted these terms of use, which
govern transactions between us in their entirety. Do not forget that your
requests are received by our company with the express reservation of the thorough
availability check of the products included in your order request, since at this
stage the processing of your request by our company has not yet begun. You can also order by phone at 210-5789936. Finally, we inform you that our
company follows a strict policy of protection of your personal data and only with
your explicit consent (which you provide by sending the form) are collected and
processed, in the most secure and diligent way. At this stage, our company
thoroughly checks the availability of all the products mentioned in your order
request. In particular: In case there is availability of all the products
mentioned in your request within the delivery time displayed in our online store,
then we will confirm you by sending an e-mail to the e-mail address you have
stated and will include all its details . The shipment of the products will then
be made according to the delivery schedule of our partner courier company. In
case there is not available any of the items you ordered and / or that a product
can not be available in the delivery time listed in our online store, then the
responsible employee of our company will contact you by phone, in order to
consult for any modification or cancellation of your order request. In case of
inability to contact us by phone, an e-mail will be sent to the e-mail address
you have stated to us, in order for you to contact us. sending your order
request, then your request is automatically canceled and you will have to send us
a new request again. In any case, after contacting you, you will be sent to the
e-mail address stated by you, confirming your new order with all the new
information contained therein. The products will be shipped again, based on the
delivery schedule of our partner courier company.
"Following are the steps:
- Select products freely and add them to your 'shopping cart.'
- Initiate the order request process through the 'steps' provided.
- Fill in all the details for your order request as displayed in the order form.
- Receive an automated email confirmation at the email address you have provided, containing the details of your order request, which our company will receive."
Cookies
BILERO.GR uses cookies to facilitate and enhance the functionality of its services through its website. Cookies are small text files that are sent to and stored on the user's computer, allowing websites like BILERO.GR to operate smoothly and without technical glitches, collect multiple user preferences, recognize frequent users, facilitate their access to the website, and gather data to improve the content of the website. Cookies do not harm the users' electronic computers or the files stored on them. The use of cookies is intended to provide information to the customer-user and process their order
Returns and Exchanges
{No cash refunds are offered}
If you are not satisfied with your purchase, you can contact us via email at bilero.gr@gmail.com, specifying the reason for the return or exchange. In this process, you will need to provide your order number and complete contact details. The product you have purchased must be returned in its original condition, undamaged, and unworn. It must be in its original packaging and accompanied by the original documents (receipt, invoice). If all these conditions are not met, the company reserves the right to refuse the return or exchange. Any return or exchange must be made within 15 calendar days from the receipt of the original order. Returns or exchanges after this 15-day period will only be accepted in the case of a defective product, in accordance with Greek law.
In the case of an exchange, if the new product has a higher value than the one being returned, the customer will be notified to pay the difference. If the new product has a lower price, the difference will be credited to the customer.
Product Delivery
All orders within Greece are shipped to the address of your choice using our partner courier company. Orders are processed daily, except on weekends, holidays, and strikes. Your order, provided the product is available, will be processed as soon as you complete it, with an estimated delivery time of 5-7 business days (excluding remote/hard-to-reach areas). The above delivery time does not apply during force majeure events, such as adverse weather conditions, strikes, etc. In case the product is not immediately available, we will inform you in a timely manner about the estimated delivery date. All deliveries within Greece are free of charge.
International Shipments: Upon receiving your order, we will notify you of the shipping costs. The possibility of paying customs duties varies from country to country and is beyond the control and jurisdiction of BILERO.GR. The estimated delivery time for international shipments is 10 days.