Luca

BILERO company guarantees its products for 1 year from the date of purchase. The warranty covers only items with manufacturing defects and does not cover damages resulting from color transfer, accidents, misuse, or alteration, or repair of any other part except BILERO. Whether you have purchased online or in-store, BILERO offers excellent customer service and will assist you with all repairs wherever possible. We strongly discourage the addition of plastic protective soles to BILERO products, as this will change the balance of the shoe and may cause damage to the heels. Repairing the damage to the heels due to sole replacement may cause strain on the shoes. If you have purchased from the website and wish to be assisted for the best result in design choices, color combinations, heel height, and other modifications, a member of our team will be happy to advise you on the best course of action.